Try It!
While every organisation is likely to describe and implement business challenges slightly differently, we recommend they are used to capturing the problem or challenge facing the organisation.
Generally, a business challenge is focused on defining the problem or challenge only, as this is at the beginning of the life cycle and too early to focus on the solution. Once the challenge is defined, ideas should be generated to identify potential solutions, and then the preferred idea may become a proposal, which if approved will become a project.
To create and maintain business challenges:
- Ensure you are in the Portfolios area and click Challenges in the Innovations section.
- Click + New from the command bar.
- Complete the Challenge pane with as much information as you have now.
- The Business Challenge Name field is mandatory.
- Identify the Challenge sponsor in the Stakeholders pane.
- Click Save.
- Click on the ellipsis (…) below the Stakeholder header.
- Select Add Existing User.
- Search for and add the challenge review committee members.
- Click Add and then Save and Close.
Download Job Aid: Creating and maintaining business challenges